1.Artwork: We require Vector artwork in AI, EPS or PDF formats for PC. Where artwork is not supplied in these formats to correct specification additional charges may apply.

2.Rush Orders: We will endeavour to meet your requirement for urgent delivery. In these instances a production and freight surcharge usually applies.

3.Freight: Transport and courier charges are to be paid by the purchaser when shown as a separate item on the quote and invoice.

4.Coloured Logos: PMS colours must be supplied with your artwork to ensure correct artwork proofing.

5.Minimum Orders: If you request production of an item in a quantity below our normal minimum a surcharge will apply.

6.Delivery Dates: The Buyer and Seller agree that any nominated delivery date is a requested date only and that no penalty may be applied to the seller for non-delivery by the requested date.
Although every effort will be made to effect delivery by the requested date, non-delivery by that date does not absolve the buyer from their obligation to accept and take delivery of the said goods. If delivery is not made by the requested date, goods will be supplied and accepted by the buyer as soon as possible after the requested date.

7.Overs and Unders: To ensure our quality printing standards are maintained we reserve the right to supply within 2% under or over the ordered quantity and the delivered quantity will be accepted by the client as fulfilment of the order.

8.Order Cancellation: A request to cancel an order can only be made in writing and is at the sole discretion of Promotional Products Showcase. Where IceGO agrees to order cancellation the purchaser agrees to pay the cost of all work undertaken prior to the cancellation date.

9.Purchase Orders: If the purchaser issues a purchase order covering the supply of goods described above he/she acknowledges all terms and conditions inconsistent with the terms and conditions of this quote and our sales order contract are null and void.

10.Proofing: The purchaser understands and acknowledges that he/she is responsible for checking artwork and layout proofs including, but not limited to, spelling, logos, type setting and font style and once signed approval to proceed is provided agrees with the correctness and suitability for use of the artwork proof and layout.

11.Sampling: Pre production decorated samples are not provided in the normal course of business. If a pre-production sample is requested additional costs may apply. The purchaser agrees that approval of the sample and permission to proceed with production will prevent any claim against the IceGO for incorrect decoration, product quality or fitness for purpose after delivery providing the finished product conforms to the approved pre production sample.

12.Cacellation: A request to cancel an order can only be made in writing and is at the discretion of icego.com.au Where icego.com.au agrees to order cancellation the purchaser agrees to pay the cost of all work undertaken prior to the cancellation date.

13. Correctness of Orders: The purchaser certifies that the sales order form is correctly written and that there are no other conditions or agreements relating to the purchase of the goods described above that are not specified on the sales order form.

14. Purchase Orders: If the purchaser issues a purchase order covering this purchase contract all terms and conditions specified in the purchase order that are inconsistent with this sales order form are null and void.

15.Payment of Invoices: We will send you our invoice for payment once you have signed our sales order form and approved the artwork proof. We cannot proceed with printing of the product until payment is received or the specified deposit is paid. We accept payment by eft Visa or MasterCard.Credit card transactions attract a 2.95% service fee. Federal and State Government Departments, intuitions and statutory institutions are not required to pay a deposit and we provide 30 days from invoice trading terms to those departments and institutions.

16.Retention of Property: All goods remain the property of IceGO until paid in full.

17. Authority to Sign: By signing this form I certify I am the legal copyright owner of the logo to be applied to the product in “description of goods” above. Where I am not the copyright owner I further certify that I have permission of the copyright owner to use this logo to be applied to the product in “description of goods” above.

18.Use of Images: The buyer grants permission to use images of decorated products supplied in this order on its websites to promote further sales of promotional products and to demonstrate how logos and brands appear on those products.

19. Trademarks: Logos shown on products on our web site appear only to illustrate the products we offer and the variety of ways in which they can be decorated. The use of logos that are trademarks or copyrighted work of other companies are never intended to suggest that IceGO owns the rights to those trademarks, or that IceGO would make those products featuring the trademarked logos of others available to any purchaser without the permission of the owners of the trademarked or copyrighted art or copy.